Thank you for visiting MACOBEAUTY! We are committed to providing you with fast and reliable shipping services.

1. Order Processing Time
We work hard to get your order to you as soon as possible. All orders are processed and shipped from our warehouse within 48 hours.

2. Shipping Carriers & Tracking
To ensure premium service, all our packages are shipped via top-tier global carriers: DHL, UPS, or FedEx. Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on the carrier’s official website to follow your package in real-time.

3. Shipping Times & Destinations

• Standard Delivery: For orders shipped to the following regions, delivery is estimated to take 5 business days after the package is shipped.The United States (Lower 48 states)Canada (Major metropolitan areas)Europe (Major EU countries such as the UK, Germany, France, Spain, and Italy)

Please Note:

• "Business days" do not include weekends (Saturday and Sunday) or public holidays.
• The delivery times above are estimates provided by our logistics partners. While the vast majority of packages arrive on time, occasional delays may occur due to customs clearance, extreme weather, or carrier peak seasons, which are outside of our control. We will, however, do our best to assist you if any issues arise.

4. Customs & Import Taxes
For international orders (e.g., to Canada and Europe), the recipient may be responsible for paying customs duties, import taxes, or related fees. These charges are levied by the destination country and are the recipient's sole responsibility. MACOBEAUTY has no control over these costs and cannot predict what they may be.

For any shipping-related questions, please contact us at lzl@luexon.com. We're here to help!